PATIENTCARE TO THE RESCUE!

When Something Goes Wrong With Your Doll, PatientCare Is Here!

While we do everything we can to ensure that every product we manifacture is made with great care, as with any factory produced goods, things will unfortunately happen from time to time.

If you are the original owner of anyone of our products and have encountered an issue with a doll that you just received, please use the form below to contact us and our PatientCare service will get back to you during normal business hours (9 AM to 5 PM Eastern Time, Monday through Friday) within 24 to 48 hours approximately (except during weekends and holidays).

Note: If you have not done so already, CLICK HERE to read the terms of our limited warranty before contacting us to make sure that we will be able to help.

Once we get back to you, please be prepared to submit a clear photo of the issue and a proof of purchase (if requested).

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You Must Select A Topic
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Thank you! Someone from PatientCare will get back to you within normal business hours.

*IMPORTANT*

THIS CONTACT FORM IS STRICTLY FOR PRODUCT RELATED ISSUES. TO HELP US ANSWER YOU MORE EFFICIENTLY, IF YOU NEED TO CONTACT US ABOUT SOMETHING ELSE, PLEASE GO BACK TO OUR MAIN CONTACT PAGE AND SELECT THE CORRECT TOPIC. THANK YOU!

GO BACK TO THE MAIN CONTACT PAGE